Communications Administrator

Morrow, GA

COMPANY OVERVIEW: Clayton County Water Authority provides water, sewer, and storm water services to more than a quarter of a million people throughout Clayton County and its six cities through approximately 82,000 customer accounts.

 

POSITION SUMMARY: The Communications Administrator is part of the IT Operations team and is responsible for the design, administration, and support enterprise communications systems, telephony services, mobile communications services, and integration of telecommunication solutions. This position will also administer, support and secure Microsoft Office 365 and related services and provide technical assistance to other IT staff and end users.

 

ESSENTIAL FUNCTION & RESPONSIBILITIES:

  • Design, install, configure, test, maintain, monitor, and troubleshoot the Cisco VOIP (Cisco Unified Communication Manager, Unified Contact Center Express, Cisco Unity Voicemail System, Cisco Emergency Responder, Cisco Business Attendant Console) and all associated components.
  • Manage, configure, troubleshoot, and coordinate the implementation and use of digital faxing service.
  • Administer, support and secure Microsoft Office 365 and related services including Azure AD, Exchange, OneDrive, SharePoint, and Teams. Design, implement, maintain, and test a tiered backup system to protect critical information.
  • Design, deploy, and maintain MDM (Mobile Device Manager) systems such as Microsoft Intune, Meraki, or AirWatch / Workspace ONE.
  • Perform system administration functions in coordination with vendors for emergency notification and employee communication systems.

 

Specific License or Certification:

Possession and maintenance of one or more of the following certifications or licensures is preferred: Network+, Server+, Microsoft Certified Solution Expert, Microsoft Certified Solutions Associate, CCNA Voice and CCNP Voice.

 

Minimum Qualifications:

Bachelor’s Degree in Information Technology, Systems Administration, Telecommunications Management, or a related field required; supplemented by three to five years years of experience in telecommunications systems administration; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

 

PAYGRADE:                                           22 (starts at $31.615/hour)                                        

DEADLINE:                                            Friday, February 26, 2021

 

 

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