Inbound Call Centre Agent - Full Benefits
Fort Wayne, IN
Inbound Call Centre Agent - Full Benefits
Hours:This is a full time role for five days a week. The two days off will be 2 consecutive days but will not necessarily be Saturday and Sunday. They are hiring for various shifts. This role is 40 hours a week of consistent work. This is not a temporary or contract position; this is a permanent role.
Perks
- Paid Training- $11-13 / hr.
- Competitive Wages - $11-13 / hr
- Monthly Bonuses - Up to $700 monthly / performance based
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Up beat and caring work atmosphere
Responsibilities
- Inbound Calls Only!
- Being the first point of contact when resolving client issues
- Exercising good professional manner
- Executing task in a timely manner
- Provide excellent customer service through active listening on every interaction
- Troubleshoot and resolve customer issues through the use of desktop applications
- Keep confidential and sensitive information secure
- Being proactive and demonstrating advanced product knowledge
Qualifications
- High School Graduate or GED
- Able to work flexibility hours
- MS Office proficient
- Ability to type 25 wpm
- Over 18 years of age
Requirements
- 6 -12 month customer service experience
- Good work ethic
- Good command of the English language
- Previous sales experience
- Technical savvy
Apply today for more details
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