Customer Service Associate - Full Benefits

Joplin, MO

We have an open role for Customer Service Associate

This job is posted by HIRING HELP on behalf of our client. 

  

In addition to the overall convenience, you’ll enjoy the many benefits of working from home! 

  • Total comfort of working from your own home (will work on-site after training until performance goals met) 

 

Responsibilities 

  • Receiving Inbound Calls 
  • Being the first point of contact when resolving client issues 
  • Exercising good professional manner  
  • Exciting task in a timely manner 
  • Provide excellent customer service through active listening on every interaction 
  • Troubleshoot and resolve customer issues through the use of desktop applications 
  • Keep confidential and sensitive information secure 
  • Being proactive and demonstrating advanced product knowledge 

  

Qualifications 

  • High School Graduate or GED 
  • Able to work flexibility hours 
  • MS Office proficient 
  • Ability to type 25 wpm 
  • Over 18 years of age 

  

Qualification 

  • 6 -12 month customer service experience  
  • Good work ethic 
  • Good command of the English language 
  • Previous sales experience 
  • Technical savvy 

 

Offers

  • Paid Training- $11.00 hr
  • Competitive Wages - $12.00 hr
  • Monthly Bonuses - Up to $700 monthly / performance based
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Employee wellness and engagement programs
  • A fun, casual work environment on site or virtual

 

Apply now for a quick interview process!

 

 

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