Customer Service Representative - CSR

Albany, GA

Overview

 

Open Role: Full-time Customer Service Representative - CSR

 

This job is posted by HIRING HELP on behalf of our client.

 

In addition to the overall convenience, you’ll enjoy the many benefits of working from home!

  • Total comfort of working from your own home (will work on-site after training until performance goals met)

 

Responsibilities

  • Inbound Calls Only!
  • Being the first point of contact when resolving client issues
  • Exercising good professional manner 
  • Exciting task in a timely manner
  • Provide excellent customer service through active listening on every interaction
  • Troubleshoot and resolve customer issues through the use of desktop applications
  • Keep confidential and sensitive information secure
  • Being proactive and demonstrating advanced product knowledge

 

Qualifications

  • High School Graduate or GED
  • Able to work flexibility hours
  • MS Office proficient
  • Ability to type 25 wpm
  • Over 18 years of age

 

Qualification

  • 6 -12 month customer service experience 
  • Good work ethic
  • Good command of the English language
  • Previous sales experience
  • Technical savvy

 

Offers and Incentives

  • Paid Training- $11.00 hr.
  • Competitive Wages - $11.00 hr
  • Monthly Bonuses 
  • Full Benefits
  • A fun, caring, casual work environment on site or virtual

 

Please Apply Today and we will reach out to you

 

 

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